1. Cancellation Window:
- Cancellations can be made within 24 hours of placing an order. No cancellations will be accepted after this period.
2. Non-Receipt of Order:
- If you refuse to receive the order without notifying us, you will be restricted from placing future orders.
3. Cancellation Notice:
- To cancel an order, you must notify us within the 24-hour window via direct message (DM) or email. Please ensure you understand and adhere to these policies when placing an order with TILLY Brand.